Start-up Agency 0-6 months

Established Agency 6 months plus



Processing Deadlines

IMPORTANT PROCESSING DEADLINES

To ensure timely and efficient processing, we have established the following deadlines.

Temporary & Contractor – Processing Deadlines

  • PACs Submissions – Tuesday 15:00
  • Timesheet Uploads – Tuesday 15:00
  • Change of details (candidates & umbrella companies) – Tuesday 15:00
  • P45 Requests – Wednesday 12:00
  • Requests to Cancel Candidate Payments – Thursday 10:00
  • New Client Setup – Friday 09:00
  • New Candidate Setup – Friday 09:00
  • New Umbrella Company Setup – Friday 09:00
  • PAYE New Starter Checklist/ Tax Documents – Friday 17:00
  • Compliance Documents – Friday 17:00

Disputes – Resolution Deadlines

  • Dispute Adjustment – Monday 12:00
  • Timesheet Dispute Resolution – Wednesday 10:00

Permanent Placements – Processing Deadlines

  • New Client Setup – Friday 09:00
  • Dispute Resolution – Friday 09:00
  • Placements/Bookings Added & Candidate Allocated – Friday 17:00

Please endeavour to apply best practices by adding your Clients,
Candidates and Bookings to GEMS as soon as the candidate is placed

If you have any questions or concerns regarding these deadlines, please do not hesitate to get in touch with your Customer Relationship Executive at 01594 372111 (option 1) or via email at relationshipteam@simplicityinbusiness.com.