Start-up Agency 0-6 months

Established Agency 6 months plus

Customer Accounts Admin Support

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    Customer Accounts Admin Support

    Simplicity is a dynamic financial and back-office support services provider to the recruitment industry.  We provide recruiters with a range of innovative solutions to help them run successful and profitable businesses.

    We have an exciting key role within the business for a Customer Accounts Administrator to support our Account Management team.

    Key Responsibilities

    • Update all in-house systems with the timeline of events and clear, meaningful comments
    • Assist with managing the Account Management email inbox for the department and additional support to the team as required
    • Respond promptly and fully to internal and external queries, communicate with all parties as necessary with changes, updates and progress
    • Assist with report production as and when required
    • Complete advance payment requests when required to do so by instruction
    • General administration support as required by the Account Management team
    • Support the function by taking incoming calls
    • Escalate any anomalies or concerns raised in the operation of these processes to the Customer Accounts Manager
    • Maintain and record accurate data relating to weekly processing and disseminate accordingly
    • Contribute at team meetings and be willing to support the team at all times
    • Take on additional duties that may be requested by the Company that are consistent with the role

    Key Skills

    • Ability to communicate well with own team and throughout the organisation
    • Takes ownership of resolving issues for self
    • Works well under pressure and tight deadlines
    • Accuracy and attention to detail
    • Drive and tenacity to deliver excellent standards and customer service

    Salary: £21,000 per annum, plus benefits

    Hours: Monday-Friday 9am-5pm

    Job Type: Permanent, Full-Time

    To apply, please submit your CV and cover letter to

    To apply for this job email your details to